Job Description

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

Glatfelter Insurance Group is seeking a Risk Control Representative to work with our Client Risk Solutions Department at our Leader Heights office in York, PA. 

Key Responsibilities

• Provides oversight of risk control services provided to Glatfelter program clients (GPE - schools, municipalities, water and wastewater districts, and school bus contractors; GH – hospice, home health and senior living; GMC – religious organizations; VFIS – emergency service organizations). 
• Conducts Account Management meetings and UW assessment visits with clients to discuss their operations and service needs, provides feedback on their loss history, and then develops service plans and objectives to help clients reduce their risk.
  1. The services provided to clients may include on-site surveys, consulting, and training and education. 
  2. These services may be provided utilizing internal Glatfelter associates, independent contractors, or specialized service providers. 
• Works with agents/brokers to sell the value-add risk control brings to the insurance program. 
• The position also requires completion of special projects and associated research to assist the department in meeting goals and staying abreast of changes in the industry.
• GIG risk control is focused on the auto, property and liability lines of coverage. 

What We’re Looking For

• Bachelor’s degree in risk management, safety sciences, organizational leadership, or equivalent work experience. 
• A high degree of curiosity and knowledge of emerging technology and risk management techniques is a must.
• Candidate must have the interpersonal skills to effectively communicate with co-workers, client leadership, and agents.
• The ability to work with data and provide clients with a useful context for said data is a plus. 
• Glatfelter will also consider candidates with experience in public entity leadership, including law enforcement, emergency services, water / wastewater operations, municipal management, school administration, etc. 
• This position entails some travel (estimated at 25 - 30%). 

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.  

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.  Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 8

Qualifications